FAQ Category: General Questions
How do I become a Member?
It’s easy to register as a Care Receiver member via our Linkablecity...Continue Reading
How are Candidate Members vetted?
How are Carer Members vetted? Before Candidates Members become visible to you...Continue Reading
How do I find a Carer Member?
Once you have registered you can now define your preferences, such as...Continue Reading
What if I don’t like the caregiver...
Our matching algorithm matches Clients to their most suitable Candidates . However,...Continue Reading
What do I do if I have...
Our support team is always available to resolve any issues and can...Continue Reading
Whose responsibility is it to pay the...
The Client will contract directly the services of the Candidate and pay...Continue Reading
Are Carer Members fully vaccinated from COVID-19?
Carer Member vaccination status will be available on their profiles prior to...Continue Reading
How much notice do I need to...
The notice period will be outlined in your Terms and Conditions.Continue Reading
Is Linkablecity regulated by the Care Quality...
The Linkablecity platform matches Clients with their Candidate Members, who then contract...Continue Reading
Whose responsibility is it to obtain references...
The app requests information from prospective Candidates Members including referees. This gives...Continue Reading